Welcome to our Testimonials page, below are genuine comments from customers who have completed the Customer Satisfaction Survey that our installation teams provide when projects have been completed.
Mr. T. Holman – Plymouth
Yesterday saw the installation of our Dartmoor W5 log burner. Wow! I cannot praise highly enough the process, visits, builders, and final fitting highly enough. People I know have always recommended you, and I shall be singing your praises from the highest branches. The initial survey and quote was exceptionally professional, knowledgeable and quick. The builders you use were exactly the same, they were clean and tidy, happy at their work , and left a wonderful feature . Then finally the fitting. Arrived early, worked well as a team, happy at their work, a real pleasure to have them in my home.
So in short , Thankyou Dean Forge, all together a fantastic experience, and wonderful product, and we will be recommending you to all we come in contact with in the future.
Mr J.P and R.G – Brixham
Thank you for your wonderful service, the stove looks absolutely great and your
team here were really helpful and have done you proud.
Mrs S.F and J.N – Haytor Vale
Really thrilled with the stove,the service and the profesionalism. Thank you.
Mr D.B – Newton Abbot
I’d recommend you again and again. Thanks so much.
Mr R.B – East Allington
Very efficient and effective service- we are very pleased with the result.
Mrs A.A – Exeter:
I think Dean Forge are brilliant, I wouldn’t hesitate to recommend you, ‘already have’
Thank you very much!
An exceptionally good + professional experience from start to finish.
Professional team all round from sales team when we first visited showroom and installation team, very helpful on advising how to get best out of new wood burner.
I. B. Dawlish:
Very impressed with all levels of service whether it was in the showroom or field staff. Fitting crew were two very friendly and likeable lads who worked hard from the off. After installation the debris was cleared and the room / grate hoovered. Really nice job and we are very please with knowing the staff and products of Dean Forge.
M.B. Budleigh Salterton:
Your team were cheerful (most important) polite and efficient. They demonstrated professionalism and patiently took us through the process of the stove’s operation and left us confident with the installation. They are a credit to your company.
Mrs C. Paignton:
Just to say your team were exceptional workers. Nothing was too much trouble and we are very happy with our new addition to the household.
Thank you very much!
Excellent service and advice throughout the whole selection, buying and installation process.
Great guys to have in your house. Great Team all round !
We almost didn’t ‘buy in’ the installation team. We are very glad we did. The lads were personable but focussed and explained every step of the way, we are impressed !
Happy with all aspects of work and workers. Ta very much. Have already recommended to brother.
The installation team were extremely efficient and professional in their work.
We are very grateful to them for making an awkward job seem easy. Your are very lucky to have them (we’ve been told to say that !)
The installation team have been fantastic ! Really thoughtful about the disruption and cleaned up brilliantly. Thanks for a great service and two wonderful looking stoves.
Excellent service, very friendly staff. A pleasure to deal with. Fitting staff were great!
Our overall experience in this process has been excellent. we have already recommended Dean Forge to another person who is looking to buy a similer product.
We were very impressed by your team today, polite, pleasent and efficent.
Mr Foxwell Stoke Gabriel:
Justin & Sebastian went above the call of duty & we can’t fault them on any level. In the world that we live in it was a refreshing pleasure to be around such helpful, kind & polite people. Even with the frustration of the situation of our installation, they remained calm & good natured thoughout. You were Fabulous!!! THANK YOU.
Mr Avery Kingsteignton:
Difficult to improve on perfection.
We love to hear from customers both old and new so please do not hesitate to contact our friendly and helpful staff with any questions you may have about wood burning stoves and multifuel stoves, range cookers, sales or installation and servicing, giftware and wrought iron products or commissions.